Generali UK Employee Benefits

Inclusive support services Welcome meeting for all new GIP clients – whatever their size — Ensures employers are aware of the free added value services available with Generali’s GIP policy; the way in which the services can be rolled-out within the organ- isation; key client and claims handler contact details; plus full details of claim and payment processes. Face to face counselling referrals — HR can refer any struggling employees to the LifeWorks EAP service for assessment and potential onward referral for face to face counselling*. In the case of GIP members, HR may wish to involve the Generali claims team to potentially facilitate Day-Zero or early intervention services. *Employees not covered by a Generali GIP policy have free access to telephonic counselling if required. If you woudl like to offer an EAP with telephonic or face-to-face counselling to your GIP-uninsured population, please contact us GIP claims management & rehabilitation — Assistance managing absence more effec- tively through day-zero early intervention; — Access to a full rehabilitation service to assist claimants return to the workplace wherever possible; — A dedicated and experienced claims contact available in case of payment queries, to notify absences, highlight potential claims, plus discuss opportunities for day zero early intervention and return to work plans; — Visits are available by an independent Vocational Rehabilitation consultant to assess the worksite and design monitored graded return to work plans; — Discussions can take place by phone, during regular teleconference calls or by on-site visits. Ongoing advice, information & promotion — Free access to Generali’s regular Employment Law for HR newsletter; — Manager consultations as part of the EAP service; — As part of the EAP service, Lifeworks also provides a free employee Smartphone app, to promote and boost engagement with the EAP. — Employer branded communications via the Generali UK wellbeing communications hub. See page 17 for more information. Wellbeing for HR Managers - Generali UK | 15

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